TERMS & CONDITIONS

Last Updated: August 1, 2025

 

Aaraam LLC (“Aaraam,” “we,” “us,” or “our”) operates www.aaraamhealth.com (the “Site”) and offers products for sale in the United States. These Terms & Conditions (“Terms”) are the exclusive conditions of sale and use for the Site. By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. Products are sold solely for personal, non-commercial use; any resale, export, diversion, or marketplace listing (including, without limitation, Amazon, eBay, third-party fulfillment, or dropshipping) is strictly prohibited and constitutes a material breach of these Terms. araam LLC (“Aaraam,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information across our website (www.aaraamhealth.com) (the “Site”), our products (including dietary supplements, apparel, accessories, and other merchandise), and our marketing initiatives (including loyalty, referral, affiliate, and influencer programs). We operate solely within the United States (all 50 states). Our products are intended for individuals aged eighteen (18) and older. By using the Site or providing personal information to us, you consent to the practices described in this Privacy Policy.

 

1.      Scope; Acceptance; Changes

1.1.    Scope. These Terms govern your access to and use of the Site, any related mobile experiences, and all purchases of products and services offered by Aaraam in the United States.

1.2.    Eligibility; U.S.-Only. You must be at least eighteen (18) years old and a U.S. resident to use the Site or purchase products. We sell and ship within the United States (all 50 states) only.

1.3.    Acceptance. By accessing the Site, creating an account, or placing an order, you accept these Terms. If you do not agree, do not use the Site.

1.4.    Changes. We may update these Terms from time to time. The “Last Updated” date reflects the effective date. Your continued use after changes constitutes acceptance.

1.5.    Incorporated Policies. The following are incorporated by reference and form part of these Terms: (a) Privacy Policy (including Cookie and SMS terms); (b) Returns & Damaged Items Policy; (c) Shipping Policy; (d) Medical Disclaimer & Adverse Event Reporting; (e) Accessibility Statement; (f) California Proposition 65 Notice; and (g) User-Generated Content Terms. If there is a conflict, these Terms control unless applicable law requires otherwise.

2.     Accounts; Communications; E-Sign

2.1.    Accounts. You may create an account to facilitate purchases. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any suspected unauthorized use.

2.2.    Communications. By providing contact information, you consent to receive transactional communications (e.g., order confirmations, shipping alerts, account and security notices). Marketing emails or texts require your consent and are governed by our Privacy Policy. You may unsubscribe from marketing emails by emailing unsubscribe@aaraamhealth.com and from texts by replying STOP.

2.3.    Electronic Records & Signatures. You agree that electronic notices, disclosures, and contracts satisfy legal requirements for written communications. Your electronic actions (e.g., clicking “Place Order”) constitute your signature and acceptance.

3.     Orders; Pricing; Promotions; Taxes; Title & Risk

3.1.    Offer & Acceptance. All orders are offers to purchase, subject to our acceptance. We may accept, decline, or limit quantities at our discretion, and will attempt to notify you using the contact information provided.

3.2.    Product Availability; Substitutions. Availability is not guaranteed. If an item is unavailable after your order, we may cancel and refund you or contact you to discuss alternatives.

3.3.    Pricing; Errors. Prices are subject to change without notice. We use reasonable efforts to ensure accuracy, but errors may occur. If a pricing or availability error affects your order, we may cancel and refund the order or contact you for instructions.

3.4.    Promotions & Discount Codes. Promotional offers and codes are subject to terms disclosed at issuance; unless stated otherwise, they are single-use, non-transferable, not redeemable for cash, cannot be combined, and may expire or be withdrawn at any time. We may cancel orders that improperly apply promotions.

3.5.    Gift Cards. If offered, gift cards are not reloadable, refundable, or redeemable for cash (except as required by law). Treat gift cards like cash; we are not responsible for loss or theft.

3.6.    Taxes. Applicable sales/use taxes are added at checkout based on the shipping address. You are responsible for any taxes not collected by us.

3.7.    Title & Risk; Delivery Estimates. Title and risk of loss pass to you upon delivery to the carrier. Delivery timelines are estimates, not guarantees. See the Shipping Policy for details.

3.8.    Fraud Prevention. We reserve the right to refuse, cancel, or hold orders suspected of fraud, abuse, diversion, or violation of these Terms.

4.     Product Information; Use; No Medical Advice

4.1.    Descriptions. We strive to describe products accurately; however, color, size, and other details may vary due to manufacturing variance or display settings. Minor variations do not constitute defects.

4.2.    Intended Use; Adults Only. Our products are intended for adults (18+). Follow label directions. Do not exceed the recommended serving unless directed by a qualified healthcare professional.

4.3.    No Medical Advice; FDA Statement. Content provided by or on behalf of Aaraam—including, without limitation, product pages and labels, packaging, inserts, educational materials, emails, SMS/MMS, social media posts, influencer/affiliate content, user reviews, videos, audio, and events—is informational only and does not constitute medical advice, diagnosis, or treatment. Statements have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before using any supplement, especially if pregnant or nursing, taking medication, or having a medical condition. See the Medical Disclaimer & Adverse Event Reporting statement for additional terms.

5.     Shipping; Returns; Damaged Items

5.1.    Shipping. U.S.-only; methods, fees, and timing are shown at checkout. Once shipped, fees are non-refundable. See the Shipping Policy for details.

5.2.    Returns & Damaged Items. Due to health and safety regulations, returns are limited and subject to eligibility, timelines, documentation, and restocking fees. For damaged, defective, or incorrect items, you must notify us within the window set in the Returns & Damaged Items Policy and provide required photographs and packaging retention. That policy controls in the event of any inconsistency.

6.     Subscriptions; Auto-Renewal

6.1.    Consent to Recurring Charges. By enrolling in Auto-Ship or similar programs, you authorize recurring charges to the payment method on file at the disclosed price and frequency until you cancel.

6.2.    Changes; Cancellations. You may skip, modify, or cancel before the next renewal is processed. We may change pricing or terms with advance notice; if you do not agree, cancel before the next charge. See the Subscription & Auto-Renewal Terms for details.

7.     Acceptable Use; Prohibited Conduct

7.1.    Prohibitions. You agree not to: (a) violate any law or third-party rights; (b) upload or transmit malware, spyware, or harmful code; (c) scrape, crawl, spider, or harvest data from the Site (including via automated means) without our prior written consent; (d) use the Site, our content, or data to train, fine-tune, or improve any machine learning or artificial intelligence models or datasets; (e) reverse engineer, decompile, or attempt to derive source code; (f) interfere with security or operation of the Site; (g) impersonate any person or misrepresent your affiliation; (h) circumvent or disable access-control, rate-limit, or DRM features; (i) use bots or other automated tools to purchase or hold inventory; or (j) frame, mirror, or deep-link to the Site without permission.

7.2.    Enforcement. We may suspend or terminate access, remove content, or implement technical and legal measures to enforce these Terms.

8.     No Resale; No Diversion; Anti-Counterfeit (Material Term)

8.1.    Personal Use Only. Purchases are for personal use only and may not be resold, exported, diverted, dropshipped, or listed on any marketplace or fulfillment service (including, without limitation, Amazon, eBay, Walmart Marketplace, Etsy, social commerce, third-party logistics, or “FBA/3PL” services) without our prior written authorization.

8.2.    Quantity Limits & Screening. We may impose order and quantity limits per person, household, account, payment method, shipping address, device, or IP; cancel multiple or related orders; and refuse or revoke any sale suspected of unauthorized resale or diversion.

8.3.    Tracking & Authentication. We may track lots, serials, or other identifiers to detect diversion or counterfeiting. We may decline returns, exchanges, or support for products acquired from unauthorized sellers.

8.4.    Remedies. In addition to any contractual or legal remedies, Aaraam may seek immediate injunctive relief (without posting bond) and recover damages, including profits gained from unauthorized resale or diversion, reasonable attorneys’ fees, and costs.

8.5.    Wholesale. Any wholesale or professional resale arrangement requires a separate, signed agreement with Aaraam. Absent such an agreement, any resale is unauthorized.

9.     Intellectual Property; License; Feedback

9.1.    Ownership. The Site and all content, trademarks, logos, product names, text, graphics, images, audio, video, code, and other materials (collectively, “Content”) are owned by or licensed to Aaraam and protected by law.

9.2.    Limited License. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. Any other use (including reproduction, modification, distribution, or creation of derivative works) is prohibited without our prior written consent.

9.3.    Marks; Notices. You may not remove proprietary notices or use meta tags/hidden text utilizing Aaraam’s marks without permission.

9.4.    Feedback & Unsolicited Ideas. If you provide suggestions, ideas, or proposals, you grant Aaraam a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

10.   User Content; Reviews & Endorsements

10.1. License. If you submit or tag content (e.g., reviews, testimonials, photos, videos, social media posts) (“User Content”), you grant Aaraam a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, distribute, display, perform, modify, adapt, publish, translate, and create derivative works from your User Content in any media, including for marketing, advertising, and publicity, together with your name, image, voice, likeness, username/handle, and biographical information as submitted.

10.2. Your Promises. You represent that you own or control all rights in your User Content; that it is accurate and lawful; that it does not infringe, misappropriate, or violate any rights; and that it does not include medical or disease claims.

10.3. Typicality; Material Connections. Individual experiences vary. If you are compensated or receive product or other benefits, you must disclose your material connection clearly and conspicuously near the endorsement.

10.4. Moderation. We may review, edit, refuse, or remove User Content at any time in our discretion. We are not obligated to monitor or host User Content.

11.   Third-Party Services; Links; Open-Source

11.1. Third-Party Sites/Services. The Site may link to or integrate third-party websites or services. Use at your own risk. We are not responsible for their content, terms, or privacy practices.

11.2. Open-Source. Certain features may include open-source components subject to their own licenses; to the extent of a conflict, those licenses control for the components at issue.

12.   DMCA; Infringement Complaints

12.1. Notice. If you believe materials on the Site infringe your copyright, send a notice to: Aaraam LLC, Attn: DMCA Agent, 140 Littleton Road, Suite 310, Parsippany, NJ 07054; Email: support@aaraamhealth.com; Subject: “DMCA Notice.” Your notice must include: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement under penalty of perjury that the information is accurate and you are authorized to act.

12.2. Counter-Notice. Counter-notices may be sent to the same address and must include the information required by 17 U.S.C. § 512(g).

13.   Disclaimers

13.1.  “As-Is.” THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

13.2. No Guarantees. We do not warrant uninterrupted or error-free operation, that defects will be corrected, or that the Site is free of viruses or other harmful components.

13.3. Third-Party Conduct. We are not responsible for third-party content, services, or conduct, including carriers and vendors.

14.   Limitation of Liability

14.1. Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AARAAM AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR REPUTATION, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO AARAAM FOR THE PRODUCT OR SERVICE AT ISSUE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14.3. Essential Basis. The limitations in this Section are an essential basis of the bargain between you and Aaraam.

15.   Indemnification

15.1. You agree to indemnify, defend, and hold harmless Aaraam and its officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Site or products; (c) your violation of law or third-party rights; (d) your User Content; or (e) any unauthorized resale, export, diversion, marketplace listing, or dropshipping involving Aaraam products.

16.   Dispute Resolution; Arbitration; Class Action Waiver (Morris County, NJ)

16.1. Informal Resolution. Before filing a claim, you agree to email support@aaraamhealth.com with a brief written description of the dispute and your contact information, and allow thirty (30) days for an informal resolution.

16.2. Mandatory Arbitration. Except for small-claims matters and claims for injunctive or other equitable relief (including to prevent or stop unauthorized resale, diversion, or infringement), any dispute arising out of or relating to these Terms, the Site, or products will be resolved by binding arbitration before a single arbitrator under the Consumer Arbitration Rules of the American Arbitration Association (“AAA”). The arbitration seat and venue will be Morris County, New Jersey; the arbitrator may permit remote appearances. Judgment on the award may be entered in any court of competent jurisdiction.

16.3. Confidentiality. The arbitration (including filings, evidence, and award) will be confidential to the fullest extent permitted by law.

16.4. Class Action Waiver. YOU AND AARAAM AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

16.5. Opt-Out. You may opt out of arbitration within thirty (30) days of first accepting these Terms by emailing support@aaraamhealth.com with subject line “Arbitration Opt-Out,” and including your full name and the email address associated with your account.

16.6. Governing Law; Venue. These Terms are governed by the laws of the State of New Jersey without regard to conflict-of-law principles. Subject to the arbitration agreement, the state and federal courts located in Morris County, New Jersey have exclusive jurisdiction for permitted court proceedings, and you consent to such venue and to service of process by email and mail.

17.   Force Majeure

17.1. We are not liable for delay or failure to perform due to events beyond our reasonable control, including acts of God, weather, fire, flood, epidemic, pandemic, war, terrorism, labor conditions, governmental acts, utility or carrier interruptions, or shortages of materials or transportation.

18.   Miscellaneous

18.1. Entire Agreement. These Terms, together with the incorporated policies, constitute the entire agreement between you and Aaraam and supersede all prior or contemporaneous understandings regarding the subject matter.

18.2. Severability; Reformation. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remainder will remain in full force.

18.3. Assignment. You may not assign or transfer these Terms without our prior written consent; any attempted assignment in violation of this Section is void. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18.4. No Waiver. Any failure to enforce any provision is not a waiver of future enforcement.

18.5. Headings; Interpretation. Headings are for convenience only. “Including” means “including, without limitation.”

18.6. No Third-Party Beneficiaries. Except as expressly stated, there are no third-party beneficiaries to these Terms.

18.7. Export; Sanctions. You represent that you are not located in, under the control of, or a national or resident of any country or party subject to U.S. sanctions. You agree to comply with U.S. export and sanctions laws.

18.8. Geographic Restrictions. We make no representation that the Site or products are appropriate outside the U.S. Accessing from outside the U.S. is at your own risk.

19.   Accessibility

19.1. This Policy is available in alternative formats upon request to accommodate disabilities.

20.   Contact

20.1. Terms & Conditions Questions: support@aaraamhealth.com (subject: “Terms & Conditions Inquiry”)