Refund policy

Last updated: October 6, 2026

Aaraam LLC (“Aaraam,” “we,” “us,” or “our”) is committed to delivering products of the highest quality and integrity. This Return Policy describes our all-sales-final policy and how we handle claims for damaged, defective, or incorrect items.

Due to the nature of our products, including dietary supplements, all sales are final. We do not accept returns or exchanges, including for unopened or unused products, except where required by applicable law. This does not affect verified claims for items that arrive damaged, defective, or incorrect, as described below.

This policy applies only to purchases made directly from www.aaraamhealth.com. For products purchased through third-party retailers or marketplaces, please contact the original seller.

If your order arrives damaged, defective, or incorrect, you must notify us within three calendar days of the carrier’s confirmed delivery date. The confirmed delivery date is determined by the carrier’s official tracking records.

Email your claim to support@aaraamhealth.com with the subject line “Damaged or Incorrect Item” and include:

• Your order number and proof of purchase.
• Clear, time-stamped photographs of the damaged, defective, or incorrect product.
• Clear, time-stamped photographs of the original packaging, including the shipping box and protective materials.

Claims submitted without the required photographs cannot be processed. Keep the product and all original packaging until your claim is resolved. We may require the affected item to be returned for inspection. A requested return for inspection is part of the claim process and does not create a general right to return products. Do not send any items back without our prior written authorization and instructions.

Normal handling wear on outer shipping cartons and minor cosmetic imperfections in retail packaging that do not affect functionality do not constitute product damage.

Once a claim is verified, we will provide a replacement of the same product and quantity, shipped to the original delivery address unless otherwise agreed in writing. If the identical product is unavailable, we may provide an equivalent replacement or a refund at our discretion. We may require the affected item to be returned before shipping a replacement.

If a refund is approved, it will be issued to your original payment method within 7 to 14 business days of approval. Once a replacement or refund is issued, the claim is considered resolved, subject to applicable law.

We reserve the right to reject claims that, in our reasonable discretion, appear fraudulent, abusive, repetitive, or inconsistent with our records. Customers engaging in such conduct may be prohibited from future purchases.

This Return Policy is available in alternative formats upon request to accommodate disabilities.

We review this Return Policy at least annually and may update it from time to time. We will post material changes on our website and update the “Last updated” date to reflect the effective date of the current version.

This Return Policy is governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

If you have questions about this Return Policy, please email support@aaraamhealth.com. For damaged, defective, or incorrect items, please use the subject line “Damaged or Incorrect Item.”