Privacy policy

Last updated: October 6, 2026

Aaraam LLC (“Aaraam,” “we,” “us,” or “our”), operating as Aaraam Health, operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the practices described in it.

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified information that cannot identify or reasonably be linked to a person.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact details. Your name, address, billing address, shipping address, phone number, and email address.
  • Financial information. Payment card and financial account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account information. Your username, password, security questions, preferences, and settings.
  • Transaction information. Products you view, add to your cart or wishlist, purchase, or cancel; your past transactions; and information related to damaged, defective, or incorrect item claims, replacements, approved refunds, or any returns required by law or requested for inspection under our Return Policy.
  • Communications with us. Information you provide when contacting us, including customer support inquiries and product claims.
  • Device information. Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information. Information about how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

  • Directly from you. When you create an account, visit or use the Services, communicate with us, or otherwise provide information.
  • Automatically through the Services. From your device when you use the Services, including through cookies and similar technologies.
  • From our service providers. When they provide technology or other services and collect or process personal information on our behalf.
  • From our partners or other third parties.

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

  • Providing, personalizing, and improving the Services. To process payments, fulfill orders, arrange shipping, remember your preferences, manage your account, send account and order notifications, handle cancellations and product claims, provide replacements or approved refunds under our policies, enable reviews, and personalize your shopping experience.
  • Marketing and advertising. To send marketing and promotional communications by email, text message, or postal mail, and to display advertisements on the Services or other websites. These advertisements may be based on your purchases, items added to your cart, and other interactions with the Services.
  • Security and fraud prevention. To authenticate accounts, maintain a secure shopping and payment experience, investigate or address suspected fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services. You are responsible for keeping your account credentials confidential and should not share them with others.
  • Communicating with you. To respond to inquiries, provide customer support, and maintain our business relationship with you.
  • Legal reasons. To comply with applicable law and valid legal processes, respond to government or law enforcement requests, participate in legal proceedings, and enforce or investigate potential violations of our terms and policies.

We may disclose personal information in the following circumstances, subject to this Privacy Policy:

  • With Shopify, vendors, and service providers that perform services on our behalf, including payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners that provide marketing services and advertising. We use Shopify to support personalized advertising through third-party services based on online activity across merchants and websites. These partners process information under their own privacy notices. Depending on where you live, you may have the right to opt out of certain sharing or targeted advertising through our data-sharing opt-out page.
  • When you request, direct, or consent to disclosure, including to ship products or use social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy; to comply with legal obligations; to enforce our terms or policies; or to protect the Services, our rights, and the rights of users or others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit may be transmitted to Shopify and other third parties located outside your country of residence.

We also use certain Shopify enhanced features that incorporate information about your interactions with our store, other merchants, and Shopify. For these features, Shopify may process personal information collected across those interactions. In these circumstances, Shopify is responsible for that processing, including responding to requests to exercise applicable privacy rights.

You can learn more through the Shopify Consumer Privacy Policy and exercise applicable rights through the Shopify Privacy Portal.

The Services may contain links to websites or platforms operated by third parties. If you follow these links, review their privacy policies, security practices, and terms. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites.

Information you share in public or semi-public spaces, including third-party social networking platforms, may be visible to others and used without limitation by those parties. Including a third-party link does not imply our endorsement unless otherwise stated.

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian of a child who has provided personal information to us, please contact us to request its deletion.

As of the date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

No security measures are perfect or impenetrable, and we cannot guarantee complete security. Information you send may also be unsecured while in transit. Please do not use unsecured channels to communicate sensitive or confidential information.

The length of time we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements and policies.

Depending on where you live, you may have some or all of the following rights. These rights may apply only in certain circumstances, and we may decline requests where permitted by law:

  • Right to access or know. You may request access to personal information we hold about you.
  • Right to delete. You may request deletion of personal information we maintain about you.
  • Right to correct. You may request correction of inaccurate personal information.
  • Right to portability. In certain circumstances, you may receive a copy of your personal information and request that it be transferred to a third party, subject to applicable exceptions.
  • Right to opt out of sale, sharing, or targeted advertising. Depending on where you live, you may opt out of activities defined by applicable law as the sale or sharing of personal information or processing for targeted advertising. You can submit a request through our data-sharing opt-out page.
  • Managing communication preferences. You may unsubscribe from promotional emails using the unsubscribe link included in those messages. We may still send non-promotional communications about your account, purchases, or other transactions.

Where applicable based on your location, we treat a recognized Global Privacy Control signal as a request to opt out for the device and browser used to access our website. If we can associate the device with a Shopify account, we will apply the request to that account as well. You can learn more about Global Privacy Control. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals sent by browsers or devices.

You may exercise your rights through the Services where indicated or by emailing support@aaraamhealth.com. For rights relating to information processed by Shopify, visit the Shopify Privacy Portal.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request, as permitted or required by law.

Where applicable, you may authorize an agent to submit a request on your behalf. We will require proof of that authorization and may also require you to verify your identity directly with us. We will respond within the time required by applicable law.

If you have a complaint about how we process personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data protection authority.

We may transfer, store, and process personal information outside your country of residence. When transferring personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or applicable UK equivalents, unless the destination has been recognized as providing an adequate level of protection.

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise your privacy rights, please email support@aaraamhealth.com.